In this installment of our #BeSoulcial PSA series, see that liking a customer's comment on social media may simply NOT be enough. For more on how to #BeSoulcial, visit http://www.TheSoulcialEntrepreneur.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting/ Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, get a deeper sense of what it feels like when you ignore your audience on social media. For more on Frances Leary and how to #BeSoulcial, visit www.frances leary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, we poke a bit of fun at the epidemic of social media hashtag overuse, hopefully shedding light on the fact that hashtags can be very beneficial if used correctly and can mean nothing when they are overused or used improperly. For more on Frances Leary and how to #BeSoulcial, visit www.francesleary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, get a deeper understanding of the fact that social care on social media goes far beyond 9-5. For more on Frances Leary and how to #BeSoulcial, visit www.francesleary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, see just how very silly it is when you refuse to engage with your customers on social media and insist they use other forms of communication. For more on Frances Leary and how to #BeSoulcial, visit www.francesleary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, watch as we demonstrate how arguing with customers (on social media or otherwise) is completely #unsoulcial behavior. For more on Frances Leary and how to #BeSoulcial, visit www.francesleary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, see just how important it is that your audience can find you when they are looking for you ... and they're looking for you on social media, so you need to be there. For more on Frances Leary how to #BeSoulcial, visit www.francesleary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

In this installment of our #BeSoulcial PSA series, we demonstrate why some things simply do not belong on social media. For more on Frances Leary and how to #BeSoulcial, visit www.francesleary.com. Featuring: Frances Leary and Shannon Shields Video Magic: Kris Booth Produced by: Frances Leary Consulting / Wired Flare Inc.

Frances Leary explores the ways in which social media can be used for customer service and the importance of having a customer care policy. Filmed on location at the CN Tower in Toronto: http://www.cntower.ca/intro.html Learn more about Frances and how to work with her here: http://francesleary.com Featuring: Frances Leary Video Magic by: Kris Booth Produced by: Wired Flare